DMMApp QnA
DMMApp™ Assistance
 
   

 

DMMApp Q-n-A

Here are a few questions that have been asked by existing DMMembers, consisting of listeners and musicians:

   
 

Can I change my Billboard image?

1
When you’re ready to upload a new Billboard image, sign in and click on your avatar postitioned bottom/left of the App's interface. Click the Upload Billboard Image link to submit a new Billboard. Once reviewed, you new Billboard will replace your existing one.

2
Billboard Specs
Billboard specs are 1200 pixels wide by 700 pixels height. Make sure the most vital aspects of your Billboard are above the bottom 1/3 of your image.



How do I get free access to add my music?

1
There is a “I AM A MUSICIAN” checkbox on Step 1 of the registration process. Shortly after you recieve your registration confirmation email, you will recieve another with a subject line that reads Musician ID – Access Granted. This email is your KEY to upload 2 songs for free.

2
For musicians with large bodies of music, and who want to bring the world with them as they evole, there is an upgrade available.

How do make my songs available for download?


1
DMMCompany takes security seriously. All songs are not available for download by default, and will remain that way unless notified by its rightful owner. If you would like a particular song(s) to be downloadble, send a request containing the song name and download duration time to support.

2
All music downloaded from the DMMApp CANNOT be used for commercial purposes without written consent from the rightful owner of the song(s).

How do I replace or delete songs?


1
Replace
Upload a new song using the same title and it will be replaced. The existing song will be deactivated. In your Song Status window, the older song will have a status of "Rejected".

2
Delete
Send a request containing the song name and deletion duration to support.

Will my songs play without a Billboard?


1
No. All songs are presented along with a Billboard image for maximum impact. See “Can I change my Billboard” for more on Billboards.

How do I change the order of my songs?


1
Songs are arranged by date, with the most recently uploaded track playing first. Listeners tracking your stations will always get your most recent creations, enabling them to track your progression and evolution.





If your questions were not answered in the answers above, please send your question to support@dmmcompany.com.

 



   

 
 
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